Frequently Asked Questions

What Is A Registered Article (RA) Number? Registered Mail Delivery (Singapore only)

(RA) Registered Article Number is provided to us by Singpost. It allows customers to logon to Singpost Website to track the status of their delivery. This number will only be given to orders with Registered Mail as its delivery mode.

My Order Status Is Delivered And I Have Not Received My Goods.

Do allow 2 - 3 working days from the date of Delivered Status for goods to be delivered to your address. For delivery via registered mail, please check the status of your delivery with Singpost using the RA number provided. In addition, please contact us immediately to resolve this issue. For more Delivery info click here